Past Events › Upcoming Webinars

The COVID-19 pandemic is being viewed as the single largest disruptor in American healthcare over the past few decades. The pandemic has required health systems to quickly pivot to predominantly digital front door methods of patient and staff engagement while adapting the hospital environment to care for patients infected or showing symptoms of the novel coronavirus. With the implementation of social distancing measures to slow the spread of the virus, healthcare delivery systems have drastically scaled back services, including postponing…

COVID-19 and managing the spread of the coronavirus has been truly disruptive to healthcare delivery. Among other changes, patient and family engagement and experience has been largely limited and diminished since the onset of COVID-19. Bringing patients and family members back into hospitals and physician practices as needed post COVID and re-engaging them in their care is a key priority. In this webinar, we will discuss why patient and family engagement and experience is important, barriers to increasing engagement and…

The healthcare industry has been rocked by COVID-19, creating a unique opportunity to pivot and do more than “wait and see” post-pandemic as systems continue to transition to value based care. The pre-COVID progress that included testing new models, engaging new partners, and transitioning the healthcare delivery system to reward providers based on patient health outcomes must be sustained and accelerated during these challenging times. This session will frame the way in which NC leaders are redefining value based care…