It is well accepted that health systems need to change to meet the challenges of our current environment, yet achieving desired transformations is a struggle. One such transformation is the learning health system in which continuous improvement is fueled by learning, information sharing and the application of knowledge at all organizational levels and across departmental, geographical and community boundaries. Despite the increasing availability of learning health system literature, programs and models, there is a scarcity of practical tools and easy-to-use frameworks for health system leaders to organize complex change. In this webinar, Drs. Pandhi and Kraft will share their experiences at a large academic health center that engaged in a multi-year program to transform primary care. They will present a simple multi-level framework used to achieve this complex change and share examples of successful practices that supported this system’s evolution toward a learning organization.
Sally Kraft, MD, MPH & Nancy Pandhi, MD, MPH, PhD
Dr. Sally Kraft is Vice President of Population Health at Dartmouth-Hitchcock where she leads a multi-disciplinary team dedicated to improving the health of populations and communities across the region served by Dartmouth-Hitchcock faculty and affiliates. She has served as the Medical Director of the High Value Healthcare Collaborative leading efforts to disseminate evidence-based practices in health systems across the US. Prior to coming to Dartmouth-Hitchcock in 2014, Dr. Kraft served as the Medical Director of Quality, Safety and Innovation at the University of Wisconsin Health System from 2007-2014 where she led system-wide initiatives to redesign ambulatory care and developed the organizational infrastructure for education and training in quality improvement science. In her role at UW Health, she founded the Primary Care Academics for Transforming Health (PATH); a multidisciplinary implementation research team that has produced a body of scholarly work on primary care transformation.
She received her MD and MPH degrees from the University of Michigan, completed a residency in internal medicine at Santa Clara Valley Medical Center and fellowships in Pulmonary and Critical Care medicine at Stanford University. She has practiced pulmonary and critical care medicine in Stanford CA and Madison WI. She is an Assistant Professor of Medicine and of The Dartmouth Institute Geisel School of Medicine, Dartmouth and continues to serve as Clinical Adjunct Associate Professor, Department of Medicine University of Wisconsin School of Medicine and Public Health. She is the co-director of the Community Engaged Research Core of the Dartmouth Clinical Translational Science Institute.
Dr. Nancy Pandhi is a family physician, health services researcher, and faculty member at the University of New Mexico School of Medicine. She was the founder and co-director of the Primary Care Academics Transforming Healthcare (PATH) collaborative, a multidisciplinary coalition of change leaders whose mission is to bridge primary care clinical transformation and rigorous scientific study in order to improve the UW Health system for the benefit of patients and communities. This collaborative has published 12 peer-reviewed articles, 3 national toolkits and given numerous presentations regarding practice innovations, continuous improvement and patient engagement.