This presentation will provide healthcare leaders with valuable insights into managing a multi-generational workforce, enhancing team communication, and preparing for future talent trends. Through a detailed exploration of generational differences, the significance of diverse perspectives, and the benefits of empathic communication, attendees will learn how these factors contribute to better patient outcomes and increased job satisfaction. Additionally, the presentation will highlight emerging talent trends for 2024 and offer strategies for upskilling the current workforce to meet upcoming challenges. By the end, participants will be equipped with practical tools and knowledge to foster a resilient, innovative, and effective healthcare team.
Presenter: Tessa Misiaszek
Tessa G. Misiaszek, PhD is the Head of Research with the Korn Ferry Institute. Dr Misiaszek recently co-authored and published a book titled, Branding That Means Business, through The Economist in September 2022. Dr. Misiaszek taught courses in marketing, branding, and innovation at the Simmons School of Management and Hult International Business School for several years. Today, Dr Misiaszek currently serves as an Instructor with Harvard Division of Continuing Education, as well as with New York University, and is the cofounder of the Happy at Work podcast.
Dr. Misiaszek completed her PhD at Simmons University in Boston, Massachusetts. She also holds a master’s degree in public health and a BSc in resource economics from the University of Massachusetts Amherst.
