WEBINAR: Value-Based Care in NC: Stabilizing and Innovating Post COVID-19

The healthcare industry has been rocked by COVID-19, creating a unique opportunity to pivot and do more than “wait and see” post-pandemic as systems continue to transition to value based care. The pre-COVID progress that included testing new models, engaging new partners, and transitioning the healthcare delivery system to reward providers based on patient health outcomes must be sustained and accelerated during these challenging times. This session will frame the way in which NC leaders are redefining value based care by stabilizing services, exploiting lessons learned amidst a pandemic, and continuing to innovate to ensure the system of care is viable and successful. Statewide initiatives designed to address population health needs and the unique challenges of rural communities will be examined in light of the changing landscape.

Presenters: Steve Lawler & Sue Collier, MSN, RN, FABC

Stephen Lawler became the president of the North Carolina Healthcare Association in July 2017. He is a veteran health system administrator with experience ranging from one of the smallest hospitals in North Carolina to the largest health system in the State. As president, he oversees NCHA’s work to represent its membership of more than 130 hospitals and health systems providing primary care, inpatient and outpatient care, rehabilitative services, behavioral health care and post-acute care.

Prior to leading NCHA, Mr. Lawler served as senior vice president of regional development of Carolinas HealthCare System from 2014 to 2017. In this role, he provided strategic development, network and alignment opportunities, and operational support to hospitals and healthcare systems throughout North Carolina, South Carolina, and Georgia.

Mr. Lawler served more than 20 years in leadership roles at Vidant Health, including president of Vidant Medical Center, the busiest hospital in the State and the exclusive teaching partner of East Carolina University.

A North Carolina native, he received his bachelor’s degree from The Citadel and an M.B.A. from Georgia Southern University. He served as a medical corps service officer in the U.S. Army before joining Vidant Health. Lawler was appointed to the State Health Coordinating Council in 2014, is on the board of the Pitt County Chamber of Commerce and has served on a variety of local and regional charitable boards throughout his career. He has been an adjunct faculty member at East Carolina University and a guest lecturer at the UNC Gillings School of Global Public Health and the Medical University of South Carolina.

Sue Collier is the Chief Engagement Officer of Patient Centered Innovation, Inc., a servant-leader company that offers professional services designed to promote patient-, family- and community-centered care. Prior to starting this company, Sue was Vice President, Innovation & Clinical Excellence with the North Carolina Healthcare Foundation and North Carolina Healthcare Association. She continues to support the association as they build the infrastructure for the Carolinas Healthcare Innovation Institute.

Sue’s forty years of health care experience includes leadership and service from the bedside to the boardroom in clinical and non-clinical settings, executive teams, health systems and community-based initiatives, provider and patient-led programs, and local, state, and national collaboratives. Sue has held diverse roles such as Vice President, Clinical Quality for the American Hospital Association’s Center for Health Innovation and the Health Research and Educational Trust, corporate executive for strategic planning and marketing in a comprehensive healthcare system in NC, and clinical leader in surgical-trauma ICUs. Sue has substantial experience guiding teams for federally- and privately-funded research projects on topics such as quality improvement, implementation science, health improvement, and patient engagement. Her experience includes leading teams responsible for developing and disseminating services and products such as toolkits, learning action collaboratives, case management resources, leadership development guides, and quality and patient safety improvement strategy. She is nationally recognized as a leader that promotes the inclusion of patients, families, residents, and communities in the planning, implementation, and evaluation of healthcare programs and services.

Sue is a TeamSTEPPS Master Trainer, a life-long learner, and a mentor for new and experienced servant leaders. Her passion for human-centered design is grounded in her commitment to accelerate the adoption of patient- and family-centered partnerships across the entire continuum of care.

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